is it that easy?
Developing emotional intelligence through five key skills: Emotional intelligence (EQ) consists of five key skills, each building on the last: The ability to quickly reduce stress The ability to recognize and manage your emotions The ability to connect with others using nonverbal communication The ability to use humor and play to deal with challenges The ability to resolve conflicts positively and with confidence http://ow.ly/i/3PaN7 http://ow.ly/r8RFD
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